Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 2

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 3

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 4

What types of printers do you repair?

Accepted Answer

We repair all types of printers, including laser printers, inkjet printers, dot matrix printers, and thermal printers.

Question 5

What are the costs associated with printer repair?

Accepted Answer

The cost of printer repair depends on the type of printer and the specific issue. We strive to offer affordable and competitive pricing for all our services.

Question 6

Can you provide a cost estimate before repairing my printer?

Accepted Answer

Yes, we can provide a cost estimate after diagnosing the problem with your printer. Our technicians will inform you of the cost and seek your approval before proceeding with the repair.

Question 7

Do you provide on-site printer repair services?

Accepted Answer

Yes, we provide on-site printer repair services for businesses and individuals in Nairobi and surrounding areas.

Question 8

What is the typical turnaround time for printer repairs?

Accepted Answer

The time it takes to repair a printer depends on the complexity of the issue. Our technicians work diligently to ensure repairs are completed as quickly as possible without sacrificing quality.

Question 9

Do you offer printer maintenance services?

Accepted Answer

Yes, we offer printer maintenance services to help prevent future problems and ensure your printer works optimally.

Question 10

Is it possible to fix a printer that has completely stopped working?

Accepted Answer

Yes, we can repair printers that have completely stopped working, as long as the issue is repairable.

Question 11

How do I know when my printer needs repair?

Accepted Answer

You may notice signs such as paper jams, poor print quality, error messages, strange noises, or a complete failure to print. If you experience any of these issues, contact us for assistance.

Question 12

Is it better to repair or replace a printer?

Accepted Answer

It depends on the extent of the damage and the cost of repair. Our technicians will advise you on whether to repair or replace your printer based on their assessment of the problem.

Question 13

Is there a warranty for your printer repair services?

Accepted Answer

Yes, we offer a warranty for our printer repair services. The length of the warranty depends on the type of repair performed.

Question 14

How do I schedule a printer repair appointment?

Accepted Answer

You can schedule a printer repair appointment by contacting us via phone +254720556824 +254777556824, email , or our website:www.printerrepairservicenairobikenya.com.

Question 15

Do you offer emergency printer repair services?

Accepted Answer

Yes, we offer emergency printer repair services for urgent situations such as critical printing jobs or deadlines.

Question 16

What payment methods do you accept?

Accepted Answer

We accept payment via cash, M-PESA, credit/debit card, and bank transfer.

Question 17

Do you offer pick-up and delivery services?

Accepted Answer

Yes, we offer pick-up and delivery services for printer repair jobs that require off-site repair. kinly call +254720556824 +254777556824

Question 18

What sets your printer repair service apart from others in Nairobi?

Accepted Answer

We have a team of highly skilled and experienced technicians who use the latest tools and equipment to diagnose and repair printers. We also offer affordable prices, quick turnaround times, and excellent customer service.

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