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Epson Printer Repair in Nairobi CBD

At Vandeberg Imaging Supplies, we pride ourselves on being a leading printer repair company in Nairobi. Our location in the Central Business District (CBD), specifically at Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2, makes us easily accessible for individuals and businesses in need of printer repair services.

Printer Repair Services

We specialize in repairing a wide range of printer models from various brands. Our expert technicians are trained to handle repairs for printer models such as HP, Canon, Epson, Brother, Samsung, Xerox, Lexmark, Dell, Kodak, Ricoh, Fujitsu, Kyocera, Oki, Panasonic, Sharp, Konica Minolta, Toshiba, Zebra, Dymo, and Citizen. Whether you have a home printer or a commercial-grade printer, we have the expertise to effectively diagnose and fix any issues you may be experiencing.

Service Areas

Our printer repair services extend beyond the Nairobi CBD. We also serve other areas in Nairobi, including Westlands, Upper Hill, Kilimani, Parklands, Lavington, Ngong Road, Karen, Runda, Muthaiga, Industrial Area, Eastleigh, South C, Kileleshwa, Langata, Embakasi, Kasarani, Roysambu, Thika Road, and Gigiri. Additionally, we cater to customers in other parts of Kenya, such as Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Nyeri, Machakos, Kericho, Embu, Migori, Homa Bay, Naivasha, Meru, Kakamega, Lamu, Bungoma, Narok, Voi, Kilifi, Isiolo, Nanyuki, Marsabit, Mumias, Wajir, Busia, Siaya, Kitui, Kerugoya, Kapenguria, Moyale, Chuka, Kiambu, Makueni, Taita Taveta, Maralal, Kibwezi, Nyahururu, Mandera, Samburu, Kwale, Taveta, Kajiado, Migori, Baringo, and Turkana West Pokot.

Importance of Printer Repair

Keeping your printer in good working condition is essential for both personal and professional use. By regularly maintaining and repairing your printer, you can ensure its functionality and longevity. Printer repairs prevent issues from escalating and potentially leading to costly printer replacements.

Signs Your Printer Needs Repair

There are several signs that indicate your printer may require repair. If you notice any of the following issues, it's best to seek professional assistance:

Slow printing speed

If your printer takes an unusually long time to print a document, it may be a sign of a problem that needs to be addressed. Slow printing speed can be caused by various factors, such as outdated drivers, connectivity issues, or internal hardware problems.

Frequent paper jams

Paper jams can be frustrating and time-consuming to deal with. If your printer frequently experiences paper jams, it may be due to worn-out rollers, misaligned paper trays, or debris inside the printer. A professional repair service can diagnose and resolve these issues.

Low print quality

If your printed documents display faded text, streaks, or smudges, it indicates a problem with your printer's print quality. This can be caused by clogged print heads, low ink levels, or dirty internal components. A skilled technician can clean or replace the necessary parts to restore your printer's print quality.

Error messages

Error messages on your printer's display are indications of underlying issues. These messages may appear due to problems with ink cartridges, paper feed mechanisms, or software conflicts. Understanding the specific error code can help diagnose and fix the problem effectively.

Benefits of Choosing Vandeberg Imaging Supplies

When selecting a printer repair service, it's crucial to choose one that provides reliable and efficient repairs. Here are some reasons why Vandeberg Imaging Supplies stands out as the preferred choice:

Highly skilled technicians

Our technicians have extensive experience in repairing various printer models. They undergo regular training to stay updated with the latest advancements in printer technology. With their expertise, they can accurately diagnose issues and provide effective repairs.

Quick turnaround time

We understand the importance of getting your printer up and running as soon as possible. Our team strives to offer prompt services without compromising on quality. We aim to address repairs in a timely manner, reducing any downtime you may experience.

Affordable repair services

Affordability is a crucial factor when considering printer repair services. We offer competitive pricing without compromising on the quality of our repairs. Our transparent pricing structure ensures that you receive value for your money.

Use of genuine printer parts

We believe in using original printer parts to ensure the best performance and longevity of your printer. Our access to genuine parts allows us to provide reliable repairs that meet the manufacturer's specifications.

How to Request a Repair

If you require printer repair services, getting in touch with us is simple. You can contact our customer care hotline at +254720556824 or +254777556824. Alternatively, you can visit our website at to submit a request or obtain more information about our services. Our customer care team will assist you in scheduling a convenient repair appointment.

Frequently Asked Questions (FAQs)


Question: What are your operating hours?

Answer: We operate from Monday to Friday, 9:00 AM to 5:00 PM. However, we offer emergency repair services outside of our regular operating hours for urgent cases.


Question: Do you provide on-site printer repairs?

Answer: Yes, we offer on-site repairs for certain printer models and repairs. Please contact our customer care team for more information.


Question: What is the average turnaround time for printer repairs?

Answer: Our turnaround time depends on the complexity of the repair. However, we strive to complete repairs within 24 to 48 hours.


Question: Do you offer warranty on your printer repairs?

Answer: Yes, we provide a warranty period for our repair services. The duration of the warranty may vary depending on the type of repair. Please inquire with our customer care team for specific details.


Question: How do I know if my printer is beyond repair?

Answer: In most cases, printers can be repaired unless the cost of repair exceeds the value of the printer itself. Our technicians will assess your printer and provide an honest recommendation regarding repair or replacement.


Question: Can you repair printers that are no longer under warranty?

Answer: Yes, we can repair printers regardless of whether they are under warranty. Our expertise covers both in-warranty and out-of-warranty repairs.


Question: Can you fix printer hardware issues?

Answer: Yes, our technicians are trained to handle various hardware issues, including faulty internal components, connectivity problems, and power supply issues.


Question: Will my printer be repaired on-site or at your facility?

Answer: Depending on the complexity of the repair, your printer may be repaired either on-site or at our facility. We will inform you of the appropriate arrangement during the initial assessment.


Question: How can I prevent future printer issues?

Answer: Regular printer maintenance, such as cleaning and replacing consumables, can help prevent future issues. Additionally, following proper usage guidelines and avoiding paper jams can contribute to the longevity of your printer.

FAQ 10

Question: Are you able to handle large-format printer repairs?

Answer: Yes, we have expertise in repairing large-format printers commonly used for architectural designs, advertisements, and artistic purposes.


Vandeberg Imaging Supplies is your reliable partner for printer repair services in Nairobi CBD and beyond. With our expertise, quick turnaround time, affordability, and use of genuine parts, we strive to provide exceptional repair services for a wide range of printer models. Contact us today for any printer-related issues or inquiries. Your printer's functionality is our priority.

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