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Subscription Plans for Unlimited Business Printer Repair in Nairobi | Predictable Costs | Proactive Maintenance





Our Comprehensive Printer Repair Services in Kenya

At Vandeberg Imaging Supplies, we offer a complete spectrum of printer repair and maintenance services designed to address every potential issue across all major brands and models. Our holistic approach ensures that your printing equipment remains reliable, efficient, and cost-effective throughout its operational lifespan.

In-Depth Diagnostics and Expert Troubleshooting

The foundation of effective printer repair lies in accurate diagnosis. Our systematic diagnostic process combines sophisticated testing equipment with our technicians' extensive experience to pinpoint the exact cause of malfunction—not just the symptoms.

Advanced Diagnostic Technologies

We utilize a comprehensive suite of diagnostic tools and technologies, including:

  • Electronic Signal Analysis Systems: These tools trace electrical pathways throughout the printer, identifying circuit failures and component malfunctions that might otherwise go undetected. This advanced analysis is crucial for troubleshooting complex electrical issues in modern laser printers or multifunction devices.

  • Specialized Firmware Testing Equipment: Our proprietary diagnostic devices access printer firmware directly, revealing error codes and system anomalies that don't appear in standard user interfaces. This is particularly vital for resolving compatibility issues, performance lags, or network communication failures stemming from outdated or corrupted firmware.

  • High-Resolution Imaging Analysis: For print quality issues, our imaging systems quantify color accuracy, resolution problems, and alignment errors with scientific precision. This allows us to accurately differentiate between a clogged printhead, a failing drum unit, or an optical sensor malfunction affecting print clarity.

  • Network Communication Analyzers: These sophisticated tools diagnose connectivity issues between printers and networks, identifying configuration errors, IP address conflicts, and compatibility problems that often plague wireless or networked printers in office environments.

  • Thermal Imaging Cameras: For overheating components or power supply issues, thermal cameras help identify hotspots within the printer's circuitry, indicating potential component failure before it leads to a complete breakdown.

Common Issues Identified Through Our Diagnostic Process

Our diagnostic expertise allows us to accurately identify and resolve a wide range of issues, including:

  • Systematic Paper Jams: When paper consistently jams in the same location, our diagnosis typically reveals worn feed rollers, damaged separation pads, or misaligned paper guides. We can also identify issues related to using incorrect paper types or sizes.

  • Mysterious Error Codes: Those cryptic alphanumeric codes that baffle most users translate into specific component failures for our experienced technicians. For example, a common Epson error code might point to a waste ink pad full, while an HP error could indicate a fuser assembly failure.

  • Intermittent Connectivity Failures: Our network diagnostics can determine whether connection problems stem from printer hardware (e.g., faulty Wi-Fi module), network configuration issues (e.g., incorrect IP settings), or driver incompatibilities. This is crucial for seamless wireless printing in offices and homes.

  • Print Quality Degradation: Through our imaging analysis, we can differentiate between printhead failures, ink delivery problems (e.g., clogged nozzles, air in lines), and mechanical alignment issues that affect print quality, such as streaks, faded prints, or ghosting.

  • Unusual Noises or Vibrations: Our sensory assessment identifies worn bearings, damaged gears, or misaligned components before they cause catastrophic failures. A grinding noise might indicate a failing fuser, while a loud clunk could point to a problem with the paper tray mechanism.

  • Slow Printing Speeds: Diagnostics can uncover bottlenecks like insufficient RAM, outdated drivers, network congestion, or complex document processing issues that are causing your printer to operate at a fraction of its intended speed.

This diagnostic precision eliminates guesswork and ensures that repairs address the root cause of problems rather than temporarily masking symptoms—ultimately saving you time and money by preventing repeat failures.

Hardware Repairs and Component Replacements

Once our diagnostic process identifies specific hardware issues, our skilled technicians perform precise component repairs or replacements using genuine parts and industry-best practices.

Common Hardware Components We Repair and Replace

Our hardware repair capabilities encompass every mechanical and electronic component within modern printers, including:

Mechanical Components:

  • Feed Rollers and Separation Pads: These critical components ensure proper paper feeding and prevent multi-page pulls. Over time, they can wear down, leading to frequent paper jams. We replace them with high-quality, durable alternatives.

  • Gear Trains and Drive Assemblies: We repair or replace worn gears that control paper movement and internal mechanisms. Grinding noises or incomplete paper movement often indicate issues with these assemblies.

  • Fuser Assemblies (Laser Printers): The fuser is responsible for bonding toner to the paper using heat and pressure. Common issues include wrinkled prints, toner smudging, or error messages indicating fuser malfunction. We specialize in fuser repair and replacement for all major laser printer brands.

  • Pickup Rollers and Transfer Rollers: These are crucial for drawing paper from the tray and transferring toner to the paper. Worn rollers lead to misfeeds or uneven toner application.

  • Duplexing Units: For printers with automatic double-sided printing, we repair or replace components within the duplexing unit that facilitate the flipping of paper.

  • Printhead Assemblies (Inkjet Printers): A clogged or damaged printhead is a common cause of poor print quality in inkjet printers. As an Authorized Epson Repair Centre, we have specialized expertise in cleaning, repairing, and replacing printheads, including those in Epson EcoTank and Canon PIXMA models.

  • Carriage Belts and Motors: These ensure the printhead moves smoothly across the page. Worn belts or faulty motors can cause erratic printing, loud noises, or complete standstill.

Electronic Components:

  • Power Supply Units (PSUs): If your printer isn't turning on or experiences intermittent power issues, the PSU is often the culprit. We can repair or replace faulty power boards and internal power supplies.

  • Main Logic Boards (Motherboards): The motherboard is the printer's "brain." Complex error codes, communication failures, or a complete lack of response often point to a malfunctioning main board. Our technicians are adept at diagnosing and repairing these intricate components.

  • Controller Boards: These boards manage specific functions like communication with the computer or print job processing.

  • USB Interfaces and Network Cards: Problems with wired or wireless connectivity often stem from faulty interface cards. We can repair or replace these to restore seamless communication.

  • Sensors (Paper, Toner, Open Door, etc.): Printers rely on a multitude of sensors to operate correctly. Faulty sensors can lead to erroneous error messages (e.g., "paper jam" when there isn't one, or "out of toner" when it's full). We can diagnose and replace these precise components.

  • LCD/Touchscreen Displays: For multifunction printers, we repair or replace damaged or unresponsive control panel displays, ensuring users can interact with the device.

We maintain a substantial inventory of genuine replacement parts for leading brands like HP, Epson, Brother, Canon, Samsung, Kyocera, and Xerox. For less common brands or specialized components, our extensive network of suppliers ensures we can source the necessary parts efficiently, minimizing your printer's downtime. Our commitment to using authentic parts guarantees the longevity and optimal performance of your repaired printer, providing a level of reliability that aftermarket or counterfeit parts simply cannot match.

WIC Reset and Waste Ink Pad Reset Services (Epson Authorized)

Many Epson inkjet printers, especially those with high usage, are designed to stop working once their internal waste ink pad reaches a predetermined saturation level. This is a safety feature to prevent ink overflow, but it often happens long before the physical pad is actually full. Our specialized WIC Reset service, performed as an Authorized Epson Repair Centre, resets the internal waste ink counter, allowing your printer to resume normal operation quickly and safely.

Why is a WIC Reset Important?

  • Prevents Unnecessary Downtime: Instead of waiting for a manual pad replacement (which can be a lengthy process), a WIC reset often gets your printer back online in minutes.

  • Cost-Effective Solution: It's a much more affordable solution than replacing the entire printer or sending it away for a prolonged service that involves physical pad replacement.

  • Maintains Warranty (with Authorized Service): When performed by an authorized center like Vandeberg Imaging Supplies, the reset is done correctly and does not void your Epson warranty.

  • Extends Printer Lifespan: Regular WIC resets (when needed) contribute to the overall longevity of your Epson printer by allowing it to continue operating effectively.

We possess the specialized software and technical expertise required to perform these resets accurately, ensuring your Epson printer functions flawlessly after the service. We can also advise on the optimal time for a physical waste ink pad replacement to prevent future issues.

Firmware & Software Updates

Running on outdated firmware or drivers can significantly impact your printer's performance, lead to compatibility issues with new operating systems, and even pose security vulnerabilities. At Vandeberg Imaging Supplies, we offer comprehensive firmware and software update services to keep your printer operating at its peak.

Benefits of Up-to-Date Firmware and Software:

  • Improved Performance: Manufacturers often release firmware updates that optimize printing speed, improve print quality, and enhance overall efficiency.

  • Enhanced Compatibility: Ensures your printer works seamlessly with the latest operating systems (Windows, macOS, Linux) and popular software applications.

  • Bug Fixes: Updates often address known bugs, glitches, and unexpected behaviors that can cause error messages or malfunctions.

  • Security Patches: Just like computers, network-enabled printers can be vulnerable to security threats. Firmware updates often include patches to protect against these risks.

  • New Features: Some updates introduce new functionalities or improve existing ones, adding value to your printer.

  • Driver Optimization: We ensure you have the correct and most stable drivers installed for your specific printer model and operating system, resolving common communication issues.

Our technicians can safely download and install the latest firmware versions, configure network settings, and update drivers, guaranteeing your printer is operating with the most current and stable software environment. This proactive approach helps prevent future problems and extends the useful life of your device.

Scheduled Maintenance Packages

Why wait for your printer to break down at the most inconvenient time? Our preventive maintenance packages are designed to keep your printer in top-tip shape all year round, minimizing unexpected downtime and costly emergency repairs. These packages are ideal for businesses, schools, and institutions in Nairobi and across Kenya that rely heavily on consistent, high-volume printing.

Components of Our Preventive Maintenance:

  • Thorough Internal Cleaning: Removal of dust, toner buildup, and ink residue that can accumulate and cause internal damage or print quality issues. This includes cleaning rollers, printheads, and fuser units.

  • Lubrication of Moving Parts: Ensuring smooth operation of gears, belts, and other mechanical components to reduce wear and tear.

  • Inspection and Calibration: Checking for worn parts, misalignments, and calibrating printheads, color accuracy, and paper feed mechanisms.

  • Firmware and Software Updates: As discussed, keeping these current is crucial for performance and security.

  • Minor Adjustments: Making small adjustments to ensure optimal paper handling and print registration.

  • Print Test and Quality Check: Running comprehensive test pages to verify print quality, color accuracy, and overall functionality.

  • Consumable Level Check: Advising on the status of ink/toner levels and other consumables.

  • Waste Ink Pad Status Check (Epson): For Epson printers, we monitor the waste ink counter and perform a WIC reset if nearing capacity.

Benefits of Scheduled Maintenance:

  • Reduced Downtime: Proactive maintenance catches potential issues before they become critical failures.

  • Extended Printer Lifespan: Regular care significantly prolongs the operational life of your printing equipment.

  • Optimal Print Quality: Ensures consistent, high-quality output for all your documents.

  • Cost Savings: Prevents expensive emergency repairs and reduces the need for premature printer replacement.

  • Improved Efficiency: A well-maintained printer operates more smoothly and efficiently, boosting productivity.

  • Budget Predictability: Maintenance contracts allow you to budget for printer care, avoiding unexpected large expenses.

We offer flexible maintenance contracts tailored to your specific needs, whether you have a single critical printer or a fleet of devices across multiple departments.

Authorized Epson Repair Centre in Nairobi

Our designation as an Authorized Epson Repair Centre in Nairobi is a cornerstone of our service excellence and a key differentiator in the Kenyan market. This isn't just a title—it's a promise of professionalism, integrity, and unmatched expertise specifically for Epson products.

Why Being Authorized Matters:

  • Manufacturer-Endorsed Expertise: Anyone can claim to fix Epson printers, but being authorized means we are trained, certified, and trusted by Epson itself. Our technicians undergo rigorous training directly from Epson, ensuring they have the most up-to-date knowledge on all Epson models, from EcoTank to Dot Matrix and large-format printers.

  • Access to Proprietary Information: We have direct access to Epson's technical documentation, service manuals, diagnostic tools, and troubleshooting databases that are not available to unauthorized repair shops. This allows for more accurate diagnoses and efficient repairs.

  • Genuine Epson Parts – No Counterfeits Here: When you bring your Epson printer to Vandeberg Imaging Supplies, you are guaranteed genuine Epson parts. We have a direct supply chain from Epson, ensuring authenticity, compatibility, and optimal performance. Using counterfeit or generic parts can lead to further damage, poor print quality, and voided warranties.

  • Warranty Preservation: Repairs performed by an Authorized Epson Repair Centre ensure that your printer's original manufacturer warranty remains valid, protecting your investment. Unauthorized repairs can often void your warranty.

  • Up-to-Date Training on New Models: As new Epson printer models are released, our technicians receive immediate training on their unique features and repair procedures, keeping us at the forefront of Epson technology.

  • Quality Assurance: Our operations and repair processes are subject to Epson's quality standards and audits, ensuring a consistent level of high-quality service.

This authorization underscores our commitment to providing the highest standard of repair service for Epson users throughout Kenya.

Beyond Epson: Comprehensive Brand Expertise

While our Epson authorization highlights a specific area of expertise, Vandeberg Imaging Supplies possesses comprehensive knowledge and experience in repairing a vast array of printer brands. Our technicians are cross-trained and continuously updated on the latest models and technologies across the printing industry.

Leading Brands We Expertly Repair:

  • HP Printer Repair Services: HP is a household name in the printing world, from DeskJets and OfficeJets to the robust LaserJet series. We handle all common HP printer problems, including paper feed errors, printhead failures, firmware issues, connectivity problems (e.g., HP Smart app issues), fuser assembly faults, and complex error codes. We understand the nuances of HP's diverse product lines.

  • Brother Printer Repair Solutions: Brother printers are renowned for their reliability, but they are not invincible. Our expertise covers everything from toner sensor faults, drum unit issues, networking problems, print quality inconsistencies, and paper handling errors in Brother laser and inkjet printers.

  • Canon Printer Repair Services: Canon printers, including the popular PIXMA series and imageCLASS models, are common in homes and offices. We specialize in part replacements, ink system repairs (e.g., clogged nozzles, ink absorption issues), motherboard troubleshooting, and connectivity solutions for Canon printers.

  • Samsung Printer Repair Services: While Samsung's printer division was acquired by HP, many Samsung printers are still in active use. We provide expert repair services for Samsung laser printers, addressing issues like toner cartridge recognition, fuser problems, and network connectivity.

  • Xerox Printer Repair Specialists: Xerox is a leader in office printing and managed print services. Our technicians are equipped to handle complex repairs for Xerox Phaser and WorkCentre models, including drum unit replacements, fuser repairs, and network integration issues.

  • Kyocera Printer Repair Experts: Known for their long-life consumables and low cost per print, Kyocera printers require specialized knowledge. We diagnose and repair common Kyocera issues such as waste toner box errors, drum unit problems, and general print quality issues.

  • Ricoh Printer Repair: We offer comprehensive repair services for Ricoh multifunction printers and production printing systems, addressing both hardware and software issues.

  • Lexmark Printer Repair: From small office models to enterprise-level machines, we repair Lexmark printers, focusing on paper handling, print quality, and network connectivity.

  • Dell Printer Repair: Although Dell no longer manufactures printers, we continue to support existing Dell printer users with repair and maintenance services.

  • Kodak Printer Repair: We provide solutions for Kodak inkjet printers, particularly addressing ink system and print quality issues.

  • OKI Printer Repair: Specializing in LED and Dot Matrix printers, we repair OKI models, including ribbon issues, printhead problems, and paper feeding.

  • Toshiba Printer Repair: For Toshiba multifunction devices, we handle various repairs, including scanning issues, paper jams, and network configuration.

  • Zebra Printer Repair: Critical for logistics and retail, we repair Zebra thermal and barcode label printers, addressing printhead damage, connectivity issues, and label feeding problems.

  • Dymo Printer Repair: We offer repair services for Dymo label makers and thermal printers.

  • Citizen Barcode Printer Repair: For industrial barcode printing, we provide expert repair for Citizen printers.

  • Fujitsu, Panasonic, Sharp, Konica Minolta: Our broad expertise extends to these and other lesser-known printer brands, ensuring that no matter how obscure your printer is, chances are, we've seen it before and can provide a viable repair solution.

Our commitment is to be the single point of contact for all your printer repair needs, regardless of brand, model, or complexity.

Printer Not Printing? Common Issues We Fix

It doesn't matter if your printer is used once a week or all day, every day. Eventually, it's going to act up. Understanding the most common printer issues can help you describe the problem to our technicians more effectively, leading to faster diagnosis and repair. Here’s a quick peek at the most common issues we solve for our clients across Kenya:

Paper Jams, Error Codes & Connectivity Problems

These are arguably the most frequent and frustrating printer malfunctions:

  • Persistent Paper Jams: More than just a nuisance, chronic paper jams often indicate worn rollers, misaligned paper trays, debris inside the printer, or even incorrect paper type settings. We accurately diagnose the cause and replace faulty components, ensuring smooth paper feeding.

  • Cryptic Error Codes: Printers communicate problems through alphanumeric codes (e.g., E03, 50.1 Fuser Error). While baffling to users, our technicians are trained to interpret these codes and quickly identify the underlying hardware or software fault, from communication errors to component failures.

  • Connectivity Issues (Wired & Wireless): In today's networked offices, printers often fail to connect to Wi-Fi, Ethernet, or even USB. We troubleshoot network configuration (IP addresses, Wi-Fi passwords, router settings), driver conflicts, faulty network cards, and USB port issues to restore seamless connectivity for both local and cloud printing.

  • "Printer Offline" Message: This common issue can stem from simple disconnections, driver problems, power save modes, or more complex network configuration errors. We diagnose and resolve the communication breakdown between your computer and printer.

  • Printer Not Responding: When your print command goes into the void, it could be a spooler error, a corrupted driver, a faulty USB cable, or an internal printer malfunction. We systematically check each potential point of failure.

Blank Pages, Faded Prints, and Ink/Toner Issues

Print quality degradation is a clear sign your printer needs attention:

  • Completely Blank Pages: This can be caused by empty ink/toner cartridges (even if sensors indicate otherwise), a completely clogged printhead (for inkjets), a non-functional fuser unit (for lasers), or a major print engine failure.

  • Faded or Streaky Prints: Common culprits include low ink/toner levels, partially clogged printhead nozzles, worn drum units (laser), dirty transfer belts, or depleted fuser units. We clean, calibrate, and replace components to restore vibrant, crisp prints.

  • Incorrect Colors: If your prints are coming out with the wrong hues, it could be due to incorrect color profiles, clogged color nozzles, or issues with specific color cartridges.

  • Ghosting or Double Images: In laser printers, this often points to a worn drum unit, fuser issue, or transfer roller problem.

  • Lines or Spots on Prints: Dust, toner buildup on internal components, scratched drum units, or dirty transfer belts can cause these imperfections.

  • Toner/Ink Smudging: This usually indicates a fuser problem in laser printers or an issue with ink drying in inkjets, or using incompatible paper.

  • "Low Ink/Toner" Errors Despite Full Cartridges: This is often a sensor malfunction, a faulty chip on the cartridge, or a firmware glitch. We can reset or address these sensor-related issues.

  • Cartridge Not Recognized: This can be due to a faulty cartridge, dirty contacts, a firmware issue, or damage to the printer's cartridge reader.

Wireless Printing Troubleshooting

Today's printers come with all the bells and whistles, including Wi-Fi, Bluetooth, and cloud printing. But that also means more things can go wrong. Don’t worry—we know how to make it work. Our troubleshooting includes:

  • Network Configuration Assistance: Helping you connect your printer to your office or home Wi-Fi network, ensuring proper IP address assignment and subnet masks.

  • Router Compatibility Issues: Diagnosing if your printer's wireless module is compatible with your router's security settings or Wi-Fi standards.

  • Firewall & Antivirus Conflicts: Identifying if your computer's security software is blocking communication with the wireless printer.

  • Driver & Software Conflicts: Ensuring the correct wireless printer drivers are installed and that there are no conflicting software applications.

  • Cloud Printing Setup (e.g., Google Cloud Print, HP ePrint): Assisting with the configuration and troubleshooting of cloud-based printing services for remote access.

  • Bluetooth Connectivity Problems: For printers with Bluetooth capabilities, we troubleshoot pairing issues and data transfer problems.

Our comprehensive approach to diagnosing and fixing these common and complex printer issues ensures that your device is returned to you in optimal working condition, ready to tackle any printing task.

Diagnostic Device Repair – We Handle That Too!

Printers aren’t the only devices we work on. At Vandeberg Imaging Supplies, we also specialize in diagnostics device repairs, extending our precision technical expertise to critical equipment used in various industries. This is a testament to our technicians' broad mechanical and electronic repair capabilities.

Medical, Imaging & Lab Equipment Diagnostics

From imaging devices to lab equipment, we provide comprehensive diagnostics and repair for medical, industrial, and specialized office clients. We understand how important these machines are—and how devastating downtime can be for critical operations. Our services in this specialized area include:

  • Medical Imaging Devices: Repair of medical imaging equipment such as ultrasound machine printers, ECG printers, and digital X-ray film printers. We understand the critical nature of these devices and the need for precision and sterile handling.

  • Laboratory Equipment Printers: Servicing printers integrated with laboratory analysis machines (e.g., blood analyzers, spectrophotometers) that print results and reports.

  • Industrial Labeling and Marking Systems: Repair of specialized printers used in manufacturing for product labeling, batch coding, and traceability.

  • POS (Point-of-Sale) Printers: Repair of thermal receipt printers, impact printers, and barcode scanners used in retail and hospitality.

  • Ticketing Systems: Repair of thermal ticket printers for events, transportation, and queue management.

Our technicians are trained in the specific calibration and handling requirements for these sensitive devices, ensuring repairs meet industry standards and regulatory compliance where applicable. We recognize that downtime for such equipment can have significant operational and financial repercussions, which is why we prioritize rapid and reliable service in this sector.

Get a Quick Quote Now – Fast & Hassle-Free

At Vandeberg Imaging Supplies, we believe in transparency and efficiency from the very first interaction. Getting a quick and accurate quote for your printer repair is simple and hassle-free.

How to Get Your Free Quote:

  1. Call Us:

    • 📞 +254 720 556824

    • 📞 +254 777 556824

    • Provide our friendly team with your printer brand, model, and a brief description of the problem. We can often give you an estimated cost range over the phone for common issues.

  2. Visit Our Website:

    • 🌐 www.Vandeberg.co.ke

    • 🌐 www.Vandebergimagingsupplies.com

    • Fill out our online quote request form with your printer details and the issue you're facing. Attach photos or videos if you think they'll help. Our team will review your submission and get back to you promptly with an initial estimate.

  3. Visit Our Nairobi CBD Location:

    • Nairobi CBD – Odeon Cinema, Taveta Road, Iqbal Building, 1st Floor, Room 2.

    • Bring your printer directly to our service center. Our technicians can perform an immediate preliminary assessment and provide you with a more precise diagnostic and repair quote on the spot.

What to Expect from Our Quote:

  • Transparency: Our quotes are clear and detailed, outlining the estimated cost of parts and labor. We believe in no hidden charges.

  • Accuracy: While an initial phone or online quote is an estimate, a thorough diagnostic after receiving your printer will provide a precise cost.

  • No Obligation: Receiving a quote from us carries no obligation to proceed with the repair. We want you to make an informed decision.

  • Speed: We understand you need your printer back quickly, so we strive to provide quotes as rapidly as possible, often within minutes for common issues or within hours for more complex diagnostics.

Our goal is to make the repair process as convenient and understandable as possible, starting with a straightforward and honest pricing structure.

Areas We Serve – Nairobi and Beyond

We’re not just a Nairobi CBD printer repair shop—we serve an impressively wide area across Kenya. Whether you're around the corner or across the country, Vandeberg Imaging Supplies is here for you. Our extensive reach is a testament to our commitment to providing reliable printer repair services to every corner of Kenya.

Printer Repair Services in Nairobi

For clients within the capital city, our strategically located Nairobi CBD office serves as a central hub, allowing us to efficiently cater to all major areas. Our technicians are frequently dispatched, or clients can easily drop off their printers from:

  • Westlands: A bustling commercial and residential hub, home to many businesses relying on robust printing solutions.

  • Upper Hill: Known for its corporate offices and financial institutions, where efficient printing is critical.

  • Kilimani: A vibrant residential and commercial area with numerous small businesses and home offices.

  • Parklands: Home to several educational institutions and medical facilities requiring reliable printer services.

  • Lavington: An affluent residential area with a growing number of home-based businesses.

  • Ngong Road: A corridor with diverse businesses, from retail to manufacturing, all needing printer support.

  • Karen: A leafy suburb with large residential properties and commercial centers, often with complex home office setups.

  • Runda & Muthaiga: Exclusive residential areas where professional and discreet service is highly valued.

  • Industrial Area: Critical for logistics and manufacturing companies that use specialized label and barcode printers.

  • Eastleigh: A densely populated commercial center with high demand for fast and reliable printer repairs for small and medium enterprises.

  • South C & Kileleshwa: Residential and mixed-use areas with a blend of home users and small businesses.

  • Lang’ata & Embakasi: Diverse areas including residential estates, educational institutions, and businesses around Jomo Kenyatta International Airport.

  • Kasarani & Roysambu: Growing urban centers with increasing residential and commercial development.

  • Thika Road & Gigiri: Key commercial and diplomatic zones, home to international organizations and large corporations.

Wherever you are in Nairobi, just call, and we’ll guide you or even arrange pick-up and delivery services in some cases, especially for corporate clients or bulk repairs.

We Also Serve the Rest of Kenya

Our commitment extends beyond Nairobi to provide professional printer repair services to businesses, government offices, educational institutions, and individuals throughout Kenya. We leverage reliable courier services to ensure your printer reaches us safely and is returned promptly after repair. Our nationwide service covers:

  • Mombasa: The coastal city, a key port and commercial center with high demand for business printer services.

  • Kisumu: A major city in Western Kenya, serving numerous businesses and government entities.

  • Nakuru: A rapidly growing urban center in the Rift Valley, home to agricultural businesses and educational institutions.

  • Eldoret: Known for its agricultural industry and educational institutions, with significant printing needs.

  • Thika: An industrial town with a growing manufacturing sector.

  • Malindi & Watamu: Coastal towns with tourism and hospitality businesses.

  • Kitale, Garissa, Nyeri, Machakos, Kericho, Embu, Migori, Naivasha, Meru, Kakamega, Lamu, Bungoma, Narok, Voi, Kilifi, Isiolo, Nanyuki, Marsabit, Mumias, Wajir, Busia, Siaya, Kitui, Kerugoya, Kapenguria, Moyale, Chuka, Kiambu, Makueni, Taita Taveta, Maralal, Kibwezi, Nyahururu, Mandera, Samburu, Kwale, Taveta, Kajiado, Baringo, Turkana, West Pokot: And every other county and major town across Kenya.

Whether you’re operating a business in Kisumu or running a government office in Eldoret, we can assist you with professional, reliable printer repairs. Our logistics team coordinates safe and efficient transport for your devices, ensuring that geographic distance is no barrier to accessing Vandeberg Imaging Supplies' expert services.

Choosing the Right Printer Repair Partner – Why It Matters

Let’s face it, choosing the wrong repair technician is like going to a barber who doesn’t know what a comb is. Your printer might come out worse than it was, or the "fix" could be temporary, leading to repeat issues and wasted money. In Kenya's competitive market, selecting a reputable printer repair service is crucial for operational continuity and cost-effectiveness.

So, how do you pick the right printer repair service in Nairobi or anywhere else in Kenya?

1. Experience and Reputation

At Vandeberg Imaging Supplies, we bring years of real-world experience. Thousands of clients trust us because we’ve built a name on reliability, fast service, and affordable pricing. Our reputation is our most valuable asset, earned through:

  • Proven Track Record: Consistently positive client testimonials and repeat business demonstrate our ability to deliver results.

  • Industry Longevity: Years of operation in the Kenyan market have allowed us to accumulate unparalleled knowledge across various printer models and common failure points.

  • Word-of-Mouth Referrals: A significant portion of our business comes from satisfied customers recommending us, a strong indicator of trust and satisfaction.

  • Diverse Client Portfolio: We serve a wide range of clients, from individual home users to large corporations, government bodies, and educational institutions, each with unique printing needs.

2. Genuine Parts Guarantee

Fake parts = short-term results and potential long-term damage. We use only authentic, manufacturer-approved parts to make sure your printer stays fixed—not just patched up.

  • Reliability: Genuine parts are designed specifically for your printer model, ensuring perfect fit, optimal performance, and longevity.

  • Compatibility: They prevent compatibility issues that can arise with generic or counterfeit components, which might not communicate correctly with your printer's firmware.

  • Warranty Protection: Using genuine parts, especially when combined with authorized service, helps maintain your printer's warranty.

  • Safety: Authentic parts meet safety standards, reducing risks like overheating or electrical faults that can occur with substandard components.

  • Supplier Relationships: Our strong relationships with manufacturers and authorized distributors ensure a steady supply of high-quality, genuine components.

3. Certified & Trained Technicians

Our team is not made up of random tinkerers. Each technician is certified, trained, and continuously updated on the latest models and repair technologies.

  • Specialized Expertise: Our technicians undergo regular training programs from leading printer manufacturers like Epson, HP, and others.

  • Problem-Solving Skills: Beyond just replacing parts, our technicians are skilled diagnosticians who can pinpoint complex issues and devise effective solutions.

  • Professionalism: Our team operates with integrity, ensuring honest assessments and transparent communication throughout the repair process.

  • Continuous Learning: The printing technology landscape evolves rapidly. Our commitment to continuous professional development ensures our technicians are always equipped with the latest knowledge.

  • Adherence to Standards: Certified technicians follow established repair protocols and safety guidelines, ensuring quality and minimizing risks.

4. Speed and Efficiency

We know downtime costs money and productivity. That’s why we prioritize same-day diagnostics where possible, and express turnaround times for urgent repairs.

  • Minimized Downtime: Our streamlined processes and skilled technicians mean your printer is back in your hands faster.

  • Urgent Repair Prioritization: For critical business operations, we offer expedited services to get your essential printing capabilities restored without delay.

  • Efficient Workflow: Our workshop is organized for maximum efficiency, with dedicated diagnostic and repair stations.

  • Logistics Support: For clients outside Nairobi, our efficient courier partnerships ensure fast and reliable transport of your printer to and from our service center.

By choosing Vandeberg Imaging Supplies, you're not just getting a repair; you're investing in peace of mind, reliable performance, and a long-term partnership with Kenya's leading printer repair specialists.

We Make Printer Repairs Easy – Here’s How It Works

No one wants to jump through hoops just to fix a printer. That’s why we’ve designed our repair process to be smooth, simple, and stress-free. Our five-step process is designed for maximum convenience and transparency, making printer repair in Nairobi and across Kenya as easy as possible.

Step 1: Reach Out to Us – Initial Contact and Problem Description

The first step is simple: contact us to initiate your repair request. We're available through multiple convenient channels:

  • Call Us Directly:

    • 📞 +254 720 556824

    • 📞 +254 777 556824

    • Speak to our knowledgeable customer service team who can provide immediate preliminary advice and gather essential details about your printer and the issues you're facing.

  • Visit Our Websites:

    • 🌍 www.Vandeberg.co.ke

    • 🌍 www.Vandebergimagingsupplies.com

    • Utilize our online inquiry forms to submit your printer details and describe the problem in writing. You can even upload photos or short videos of the malfunction, which can aid in faster initial assessment.

  • Email Us: Send a detailed email to our support address (available on our website).

We’ll ask you a few quick questions to understand your problem (e.g., printer brand and model, symptoms, error messages) and schedule your visit or discuss options for printer pickup/courier.

Step 2: Bring Your Printer or Request Pick-Up – Convenient Drop-off & Logistics

Once we have an initial understanding of the problem, you have two primary options for getting your printer to our repair center:

  • Drop Off at Our Nairobi CBD Location: For clients within Nairobi, the most direct method is to bring your printer to our accessible CBD office:

    • Odeon Cinema, Taveta Road, Iqbal Building, 1st Floor, Room 2, Nairobi CBD.

    • Our central location makes it convenient for businesses and individuals throughout the capital.

  • Request Pick-Up Service: For corporate clients or for those within certain Nairobi areas with multiple printers, we can arrange a convenient pick-up service. Contact us to inquire about eligibility and scheduling.

  • Courier Service for Clients Outside Nairobi: If you are located outside Nairobi (e.g., Mombasa, Kisumu, Eldoret, Nakuru, etc.), we facilitate and guide you through sending your printer securely via a trusted courier service. We work with reliable logistics partners to ensure safe transport.

Upon receipt, your printer will be securely logged into our system, and you'll receive a confirmation.

Step 3: Diagnostic & Repair Plan – Transparent Assessment

This is where our expertise truly shines. Once your printer is with us, our certified technicians perform a thorough diagnostic check to pinpoint the exact issue. This process often includes:

  • Comprehensive Internal Inspection: Visual checks for physical damage, wear and tear, and foreign objects.

  • Software & Firmware Analysis: Checking for outdated firmware, corrupted drivers, or software conflicts.

  • Component Testing: Utilizing specialized tools to test individual components like power supply, motherboard, fuser, printhead, and sensors.

  • Print Test Pages: Running detailed test prints to identify print quality issues.

Once we’ve figured out the root cause, we’ll provide you with a clear, detailed repair plan and a transparent, no-obligation quote. This quote will itemize parts, labor, and any associated fees, ensuring you know exactly what to expect before any work begins. We explain the problem in understandable terms, so you can make an informed decision.

Step 4: We Fix It – Fast & Professionally!

Upon your approval of the repair quote, our skilled technicians get to work immediately.

  • Genuine Parts: We only use authentic, high-quality replacement parts to ensure the longevity and reliability of your repair.

  • Expert Repair: Our pros utilize specialized tools and adhere to industry best practices and manufacturer guidelines for every repair.

  • Quality Control: After the repair is complete, your printer undergoes rigorous testing to ensure all functionalities are restored, print quality is optimal, and all issues are resolved.

In most cases, repairs for common issues are completed within 24–48 hours from your approval. For more complex problems requiring specialized part ordering, we provide an updated estimated turnaround time.

Step 5: Pickup or Delivery – Getting Your Printer Back

Once your printer has passed our rigorous quality control checks and is ready for collection, we’ll notify you promptly.

  • Convenient Pickup: You can come pick up your repaired printer from our Nairobi CBD location during our operating hours.

  • Arranged Delivery: For clients in Nairobi, especially corporate or bulk repairs, we can arrange for secure delivery of your printer back to your office or home.

  • Courier Return (Outside Nairobi): For clients outside Nairobi, we will securely package your printer and arrange for it to be shipped back to you via our trusted courier partners. You will be provided with tracking information.

Our aim is to make the entire process from initial contact to successful return of your functional printer as seamless and stress-free as possible. Your satisfaction is our priority.

We’re More Than Just Repairs – Your Complete Print Partner

Sure, we fix printers. But at Vandeberg Imaging Supplies, we’re also here for the long haul, offering a suite of services designed to optimize your printing environment and ensure continuous productivity. We aim to be your complete print partner in Kenya.

Printer Maintenance Contracts for Businesses

Running a business, school, or institution means your printers are critical assets. Unexpected breakdowns can halt operations. Our scheduled maintenance contracts are designed to prevent this, covering everything from tune-ups to emergency repairs—saving you time and money in the long run.

  • Customizable Plans: Tailored to the size of your organization, the number of printers, and usage intensity.

  • Regular Preventative Service: Scheduled visits for cleaning, lubrication, part inspection, and software updates.

  • Priority Support: Contract clients receive expedited service and priority response for emergency breakdowns.

  • Discounted Rates: Often include preferential rates on parts and labor.

  • Dedicated Account Manager: A single point of contact for all your printing needs.

  • Detailed Reporting: Regular reports on printer health, service history, and recommendations for upgrades or replacements.

These contracts ensure your fleet of printers remains in peak condition, maximizing uptime and reducing operational costs.

Bulk Printer Servicing for Schools, Offices & NGOs

If your organization has multiple printers—whether a small office with five machines or a large institution with fifty—we offer discounted bulk repair and servicing packages that ensure every machine is running optimally.

  • Volume Discounts: Cost-effective solutions for maintaining a large printer fleet.

  • On-site Servicing: For large quantities of printers, we can often deploy a team of technicians for on-site diagnostics and repair, minimizing the need to transport multiple devices.

  • Standardized Maintenance: Ensures all your printers receive consistent, high-quality care.

  • Streamlined Logistics: We manage the logistics of servicing multiple printers, making it hassle-free for your IT department.

  • Fleet Management Advice: Recommendations on optimizing your printer fleet, including cost-per-page analysis and replacement cycles.

We understand the unique demands of institutional printing and provide scalable solutions to meet those needs efficiently and affordably.

We Sell Parts & Accessories Too

Beyond repairs, Vandeberg Imaging Supplies is your trusted source for genuine printer parts and essential accessories. Maintaining a robust inventory allows us to expedite repairs and provide direct solutions for your consumables needs.

  • Genuine Printer Cartridges & Toners: Stocking authentic ink cartridges and toner cartridges for all major brands (HP, Epson, Canon, Brother, Samsung, Xerox, Kyocera, etc.). Using genuine consumables ensures optimal print quality and prevents damage to your printer.

  • Fusers & Drum Units: Critical components for laser printers, available for replacement or as spares.

  • Rollers & Trays: Replacement paper feed rollers, pickup rollers, and paper trays to resolve paper handling issues.

  • Printheads: Authentic printheads for inkjet printers, including Epson EcoTank series, critical for print quality.

  • USB & Network Interfaces: Replacement cards for connectivity issues.

  • Maintenance Kits: Comprehensive kits for user-replaceable parts that extend printer life.

  • Printer Cables: High-quality USB cables, Ethernet cables, and power cords.

  • Cleaning Supplies: Specialized printer cleaning kits to help you maintain your printer between professional services.

Our commitment to genuine parts extends to our sales, ensuring you always get reliable products that perfectly match your printer's specifications.

Top Printer Brands We Service

Our expertise spans the entire spectrum of printer technologies and brands available in the Kenyan market. We are well-versed in the intricacies of each type and model, ensuring specialized and effective repairs.

Inkjet Printers

Perfect for homes, small offices, and photo enthusiasts, known for vibrant color output and versatility. We fix:

  • HP DeskJet / OfficeJet: Common issues include printhead clogs, ink system errors, paper jams, and wireless connectivity problems.

  • Epson EcoTank / Expression: Specializing in WIC resets, waste ink pad replacement, printhead unclogging, and continuous ink supply system (CISS) troubleshooting. Our Epson Authorized status is paramount here.

  • Canon PIXMA: Addressing printhead issues, ink absorption problems, paper feeding malfunctions, and connectivity.

  • Brother InkBenefit / MFC Series (Inkjet): Repairing ink system errors, print quality issues, and scanner/copier functionalities in these multifunction inkjet devices.

  • Other Inkjet Brands: Also service Kodak, Dell, and other inkjet models.

Laser Printers

Fast, high-volume machines ideal for offices and businesses requiring crisp text and efficient output. We repair include:

  • HP LaserJet Series: Common repairs include fuser unit replacement, drum unit issues, toner cartridge recognition, paper jams, and network connectivity problems.

  • Brother HL & MFC Series (Laser): Addressing toner sensor faults, drum unit wear, fuser assembly issues, and general paper handling.

  • Samsung Xpress / MultiXpress: Repairing fuser errors, drum unit issues, and various sensor malfunctions.

  • Xerox Phaser & WorkCentre: Comprehensive repair for these robust office workhorses, including fuser, drum, and network card replacements.

  • Canon imageCLASS: Servicing fuser units, toner delivery systems, and overall print engine performance.

  • Kyocera Ecosys: Specialized repairs for long-life drum units, waste toner boxes, and paper feeding mechanisms.

  • Lexmark: Addressing common issues such as paper jams, print quality problems (e.g., streaking), and network connectivity.

  • Ricoh: Repairing various components in Ricoh laser printers and multifunction devices, including fusers, transfer units, and control boards.

Dot Matrix Printers

Yes, these old beasts are still in use, especially in sectors like banking, logistics, and government for multi-part forms and continuous stationery. Common models we service include:

  • Epson LQ Series: Repairing printhead pin issues, ribbon feed problems, paper alignment, and carriage belt replacements.

  • OKI Microline Series: Addressing ribbon drive mechanisms, printhead issues, and general paper handling for these robust printers.

  • Other Dot Matrix Printers: We also service TallyGenicom, Olivetti, and other legacy dot matrix brands.

Thermal Printers & Barcode Printers

Great for POS systems, logistics, healthcare, and retail environments, specializing in labels and receipts. We repair:

  • Zebra ZT & GK Series: Common issues include printhead damage, sensor calibration, connectivity problems (USB, Ethernet, Bluetooth), and media feeding issues.

  • Dymo LabelWriter: Repairing thermal printheads and label feed mechanisms.

  • Citizen Barcode Printers: Addressing thermal printhead issues, cutter problems, and sensor calibration.

  • Other Thermal Printers: Including Argox, Honeywell, and other industrial thermal and barcode printers.

Multifunction All-in-One Printers (MFPs)

These do it all—print, copy, scan, and fax—and therefore can develop a wider range of issues affecting any of their functions. We repair:

  • Canon imageCLASS: Repairing printing, scanning, copying, and faxing functionalities, including automatic document feeders (ADF) and flatbed scanners.

  • Epson WorkForce: Comprehensive repair covering all multifunction features, often including CISS issues and ADF problems.

  • HP ENVY / Smart Tank Plus: Addressing print, scan, copy, and fax issues, especially focusing on wireless connectivity and touchscreen functionality.

  • Kyocera Ecosys (MFP): Handling complex network configurations, scanning quality issues, and paper handling for high-volume environments.

  • Brother MFC Series (MFP): Repairing all-in-one functions, including fax modem issues, scanning quality, and networking.

  • Xerox WorkCentre: Advanced diagnostics and repair for all features of these robust office MFPs, often involving network integration.

Our team's ability to service such a diverse range of printer brands and types ensures that Vandeberg Imaging Supplies remains the ultimate one-stop shop for all printer repair and maintenance needs across Kenya.

What Our Clients Say – Real Feedback, Real Results

Our commitment to excellence is best reflected in the words of our satisfied clients. Their testimonials underscore our reliability, professionalism, and dedication to getting your printers back in action quickly and efficiently. These are just a few examples of the positive feedback we receive daily from individuals and businesses across Nairobi and beyond:

  • “My HP printer had stopped working and two other shops couldn’t fix it. Vandeberg did it in 24 hours. Highly recommend!” – Maureen, Kilimani, Nairobi

    • Maureen's experience highlights our ability to resolve complex issues quickly, even when others fail. This emphasizes our diagnostic precision and efficient turnaround times.

  • “I run a small office in Westlands and rely on fast printing. These guys keep our machines running like new. Thank you!” – James, Westlands, Nairobi

    • James's feedback showcases our value to businesses for whom printer uptime is critical. It underscores our focus on preventative maintenance and rapid response for commercial clients.

  • “Professional, affordable, and honest. No hidden charges. Best printer repair service in Nairobi!” – Brian, Embakasi, Nairobi

    • Brian's testimonial speaks directly to our core values of transparency, affordability, and professionalism—key pillars of our service philosophy.

  • “We send all our school’s Epson EcoTank printers to Vandeberg. As an Authorized Epson Repair Centre, they always use genuine parts and their WIC reset service is a lifesaver. Never had an issue.” – Sarah, School Administrator, Eldoret

    • Sarah's feedback from outside Nairobi highlights our nationwide service and the trust placed in our Epson authorization, especially for institutional clients.

  • “My Zebra label printer stopped printing just before a major dispatch. Vandeberg fixed it within hours. Unbelievable service for a specialized printer!” – David, Logistics Manager, Industrial Area, Nairobi

    • David's comment emphasizes our specialized repair capabilities for industrial printers and our understanding of critical business needs.

  • “They helped me troubleshoot my Canon wireless printer over the phone before I even brought it in. Then the repair was done quickly and at a fair price. Excellent customer care.” – Grace, Home User, Kisumu

    • Grace's experience from Kisumu demonstrates our commitment to remote support and transparent pricing, making our services accessible even from outside Nairobi.

  • “For our busy law firm, printer reliability is paramount. Vandeberg Imaging Supplies provides excellent maintenance contracts that keep all our HP LaserJets running flawlessly.” – Mr. Kimani, Senior Partner, Upper Hill, Nairobi

    • Mr. Kimani's testimonial highlights the value of our maintenance contracts for businesses and the peace of mind they offer.

These genuine testimonials are a testament to our unwavering commitment to customer satisfaction and the high standard of printer repair services we provide across Kenya.

Looking for Fast, Reliable Printer Repair in Nairobi?

If your printer’s acting up—don’t waste another second trying to figure it out yourself or resorting to unreliable repair shops. Trust Vandeberg Imaging Supplies, Nairobi’s most reliable name in professional printer repair services. We understand that a malfunctioning printer isn't just an inconvenience; it can be a significant disruption to your workflow, whether you're a student, a home office user, or a large corporation.

Whether you're printing critical business contracts, urgent school assignments, essential legal documents, or daily business reports, we’re here to make sure your printer performs like new. Our expert technicians, genuine parts guarantee, and efficient service process are designed to minimize your downtime and restore your productivity swiftly. Don't let a faulty printer hold you back.

Conclusion: Why Vandeberg Imaging Supplies is Your Best Bet

Let’s wrap it up with one clear message—when your printer needs fixing, Vandeberg Imaging Supplies is the team you can count on. We bring the full package: years of unparalleled experience, highly certified and continuously trained technicians, a wide and convenient service area across Kenya, and an unwavering commitment to using only genuine parts. Whether it’s an Epson not printing, a Brother jamming paper, an HP flashing cryptic error codes, a Canon with faded prints, or a specialized Zebra label printer facing issues, we’ve seen it, fixed it, and made it better.

Our Nairobi CBD location is easy to access, putting professional printer repair right at your fingertips. Our quotes are transparent, ensuring you'll never face hidden charges, and our turnaround times are impressively fast, because we understand that downtime costs you money and peace of mind. Moreover, our reach extends far beyond the capital, as we proudly serve every corner of Kenya—from the vibrant port city of Mombasa to the lakeside city of Kisumu, the agricultural heartland of Nakuru to the educational hub of Eldoret, and everywhere in between, leveraging reliable courier services to ensure your printer gets the expert attention it deserves.

We get it—printers are essential tools in today's digital landscape. And when they break down, it can bring everything to a grinding halt, affecting productivity, deadlines, and ultimately, your bottom line. That’s why we’re here: to rescue your printer and get you back on track, swiftly, professionally, and without breaking the bank. Our dedication to customer satisfaction, technical excellence, and ethical business practices makes us the preferred choice for printer repairs in Kenya.

Don't let printer problems disrupt your life or business for another moment.

Call us today on +254 720 556824 or +254 777 556824. Visit our site: www.Vandeberg.co.ke or www.Vandebergimagingsupplies.com.

Let’s fix your printer—fast, professionally, and affordably. Your reliable printing future starts with Vandeberg Imaging Supplies.

FAQs – Answers You Can Count On

To provide maximum clarity and address common customer queries, here are answers to frequently asked questions about Vandeberg Imaging Supplies' printer repair services:

1. Do you repair all printer brands? Yes, absolutely! We boast extensive expertise across a comprehensive range of printer brands. This includes major players like HP, Epson, Canon, Brother, Kyocera, Samsung, Xerox, Lexmark, Dell, Kodak, Ricoh, Fujitsu, OKI, Panasonic, Sharp, Konica Minolta, Toshiba, Zebra, Dymo, Citizen, and many more. If it’s a printer, chances are we can fix it.

2. Where are you located in Nairobi? Our conveniently located office is in the heart of Nairobi's Central Business District (CBD). You can find us at: Odeon Cinema, Taveta Road, Iqbal Building, 1st Floor, Room 2, Nairobi CBD.

3. Do you offer same-day printer repair services? We strive to offer same-day diagnostics and repair for many common printer issues, especially if the necessary parts are readily available. For more complex problems or if specialized parts need to be sourced, repairs may take between 24–48 hours. Our priority is always efficient turnaround without compromising on quality.

4. What if my printer is outside Nairobi? No problem at all! We proudly serve clients across all 47 counties in Kenya. You can securely send your printer to us via a trusted courier service. Once repaired, we will carefully package it and ship it back to you using the same reliable courier. We guide you through the entire logistics process.

5. Are your technicians certified? Absolutely. Our team comprises highly trained, certified, and experienced technicians who undergo continuous professional development to stay updated on the latest printer models, technologies, and repair methodologies. As an Authorized Epson Repair Centre, our Epson technicians are specifically trained by the manufacturer.

6. Do you sell printer parts too? Yes, we are also a reliable supplier of genuine printer parts and accessories. We stock high-quality components such as original toner cartridges, ink cartridges, printheads, rollers, paper trays, fuser assemblies, drum units, maintenance kits, and various connectivity interfaces (USB, Ethernet) for nearly every major brand.

7. Can I get a quote before the repair? Of course. We believe in complete transparency. After our technicians perform a thorough diagnostic assessment of your printer, we will always provide you with a clear, detailed, and transparent quote outlining the cost of parts and labor. We proceed with the repair only upon your explicit approval, ensuring no hidden charges.

8. Do you repair diagnostic devices too? Yes! Our technical expertise extends beyond standard printers. We specialize in the repair of various diagnostics devices, particularly for medical imaging equipment, laboratory apparatus, and specialized industrial printing/labeling systems. We understand the critical nature of these machines and provide precise, reliable repairs.

9. What are your operating hours? We are open from Monday to Saturday, 8:00 AM to 6:00 PM (EAT). We are closed on Sundays and public holidays to allow our team to rest and recharge.

10. How do I contact you? You can reach us through multiple convenient channels:

  • Phone: Call us directly at +254 720 556824 or +254 777 556824.

  • Website: Visit us online at www.Vandeberg.co.ke or www.Vandebergimagingsupplies.com to use our contact forms, request a quote, or find more information.

  • Physical Visit: Drop by our Nairobi CBD office during operating hours.

Need a printer fixed? Don’t wait. Nairobi’s trusted printer repair experts at Vandeberg Imaging Supplies are ready to help today!

 
 
 

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